NYSERNet Employment Oppurtunities

NYSERNet Positions:

• Network Engineer - [PDF version]

Please forward your resume via fax, mail, or email to:
Human Resources
NYSERNet, Inc.
100 South Salina Street, Suite 300
Syracuse, New York 13202
hr@nysernet.org
Fax: 315-413-0346

	PDF Version
Position Title:	Network Engineer
Title of Immediate Supervisor:	Manager, Network Operations
Program/Department/Unit:	Network Operations Center

Main Function:
Provide technical and engineering support for the NYSERNet Advanced Network Technology Program and related projects, including the NYSERNet Network.

Duties and Responsibilities:
The Network Engineer will act as a technical resource for NYSERNet and its members while serving in multiple engineering roles. Network Engineers are expected to be subject matter experts when serving in some roles, while having a general familiarity with others. Engineers are strongly encouraged to port their expertise to their NYSERNet peers. The engineering roles and specific tasks associated with them include:

Network Engineering

• Monitor network performance, including developing and deploying network benchmarks and measurement tools, creating baselines, and assessing the effects of network changes.
• Participate in network capacity, redundancy and expansion planning.
• Oversee network software and hardware upgrades, equipment installations and other related activities.
• Provide daily technical support for all NYSERNet participants.
• Participate in the NYSERNet Engineering Work Group.
• Represent NYSERNet by participating in standards committees and working groups.
• Serve as part of an engineer on-call rotation that requires 24x7 availability for the weeks that are assigned.

Sales Engineering

• Provide technical support to Principal Investigators on specific NYSERNet proposals.
• Provide technical assistance for grant proposal writing activities in support of all NYSERNet initiatives.
• Apply technical needs assessment methodologies in support of NYSERNet Membership sales efforts.
• Define, document and diagram proposed products and services.

Implementation Engineering

• Oversee implementation and provisioning activities for new customer connections, backbone links, external network connections and PoPs.
• Manage vendor efforts throughout implementation process.
• Produce project plan to track major vendor and customer milestones and escalate when targets are not met.
• Maintain check sheets to the end that all required tasks are performed.
• Execute test plans to the satisfaction of contracts and customer expectations.

Field Engineering

• Coordinate remote hands efforts in support of NYSERNet colo facilities, PoPs, and customer sites.
• Install and maintain hardware, power facilities, and fiber plants.
• Maintain inventory of all tools, equipment, connections, and hardware.
• Assist Members with installs at NYSERNet contracted facilities as well as acceptance testing.
• Trouble-shoot problems in the field.

Project Engineering

• Develop and implement projects as required using MS Project.
• Provide leadership and direction for project participants.
• Produce reports and documentation as required by management.
• Deliver fully tested project products and ensure project customer satisfaction.

Systems Engineering

• Research, design, develop, implement and support Network Operations Center server infrastructure and operational tools.
• Backup IT Manager to include server and desktop selection, maintenance, upgrades and back up.
• Design web sites and other web related projects as needed.

Security Engineering

• Provide technical oversight of security related devices and applications for server infrastructure and network.
• Screen lists and security sites for current malicious activities and advisories.
• Maintain expertise in DoS interdiction and anti-hacking methodologies.
• Analyze network data flow and logs for spurious activity and identify offending hosts.

Other duties as assigned.

Knowledge/Experience Requirements:
Bachelor's degree or equivalent with appropriate course work in related fields. Minimum 3-5 years of experience with network engineering and support. Experience with field engineering and equipment installation in a telecommunications environment, networking protocols (TCP/IP, SNMP, BGP, multicast, IPv4, IPv6) required. Experience with a variety of network infrastructures including SONET, GigE, and optical technologies needed. Experience with Cisco ONS product line desired. High level project planning skills including MS Project expertise preferred. Must have a strong customer service orientation. Excellent written/verbal communications skills are essential.

Contacts:
Frequent contacts with member and partner research and technical staff. Continuous contact with NYSERNet staff and service providers.

Working Conditions:
Must be available for weekend work and on-call for escalated problems. Travel Required.

Physical Demands:
Normal with daily VDT use.